Learn a human-centered approach to change leadership. Unlike traditional change management, this program will help you put people, not process, at the center of your change journey. Explore how to think in systems to understand the big picture, gain context around the change you seek, spot opportunities, and choose where to start. Use frameworks that will show you how to start small, co-create, and experiment with others to design your change and build support. Discover strategies to navigate the friction and complexity that are often part of implementing and scaling change.

Certificate Program Outcomes

• Apply systems thinking techniques to spot opportunities and determine where to start.
• Co-create change by involving the people it affects from the beginning.
• Start small by creating experiments that demonstrate the potential for your change.
• Build support by sharing big stories about early, small changes.
• Motivate your team to scale the change by developing shared understanding and alignment.